Experience & Qualifications

Experience

  • Managed change initiatives, including technology adoption and process improvement, across diverse business environments.

  • Expertise in process and system improvement, identifying root causes, and developing effective solutions.

  • Skilled in stakeholder engagement, developing communication plans, and training for change management.

  • Oversaw national quality management, implementing new governance systems and coordinating with project management offices.

  • Led teams in maintenance and construction projects, managing financial delivery and safety compliance.

  • Directed technology and innovation strategies, fostering an environment of continuous improvement and adaptation.

  • Addressed system and process issues, designing solutions for effective operational delivery and data utilization.

  • Coordinated large-scale project efforts, including transitioning to new software platforms and conducting internal training.

Qualifications

  • Master of Management Specialisation in Health Services Management

  • Master of Business Studies

  • International Diploma of Risk Management (Certified Risk Manager)

  • Extended DiSC Practitioner

  • Graduate Diploma in Professional Coaching

  • Certified Transformational Coach

  • Graduate Certificate of Communication (Public Sector)

  • Post Graduate Diploma Business and Administration

  • Bachelor Social Sciences Major: Psychology; Minor: Philosophy

  • Bachelor of Management Studies Major: Management Communication