
Experience & Qualifications
Experience
Managed change initiatives, including technology adoption and process improvement, across diverse business environments.
Expertise in process and system improvement, identifying root causes, and developing effective solutions.
Skilled in stakeholder engagement, developing communication plans, and training for change management.
Oversaw national quality management, implementing new governance systems and coordinating with project management offices.
Led teams in maintenance and construction projects, managing financial delivery and safety compliance.
Directed technology and innovation strategies, fostering an environment of continuous improvement and adaptation.
Addressed system and process issues, designing solutions for effective operational delivery and data utilization.
Coordinated large-scale project efforts, including transitioning to new software platforms and conducting internal training.
Qualifications
Master of Management Specialisation in Health Services Management
Master of Business Studies
International Diploma of Risk Management (Certified Risk Manager)
Extended DiSC Practitioner
Graduate Diploma in Professional Coaching
Certified Transformational Coach
Graduate Certificate of Communication (Public Sector)
Post Graduate Diploma Business and Administration
Bachelor Social Sciences Major: Psychology; Minor: Philosophy
Bachelor of Management Studies Major: Management Communication


